COMPANY POLICIES · UPDATED 16 OCTOBER 2026
Website & purchase terms.
CB Solutions L.P. operates this company website and Velloki. These terms explain the websites and current sales route; they do not remove mandatory consumer rights.
Websites and the brand
Velloki is a brand owned and operated by CB Solutions L.P., not a separate company. cbsolutions.page provides company information and shared policies. velloki.com introduces the Velloki collection and links to its storefront. Contact: hello@cbsolutions.page.
Where a purchase happens
The current Velloki product links take you to our Etsy shop. These websites do not take payment or create an order themselves. The product listing and checkout identify what is included, the price, currency, taxes or charges shown by the platform, file formats, permitted use and delivery conditions. Review those details before paying. Etsy’s applicable platform terms also govern use of its service.
The listing and order confirmation are the relevant records for the item actually purchased. A general website preview is not an offer for custom work or a promise of features not included in the listing.
Digital products and permitted use
Our current collection consists of ready-made digital downloads; no physical item is shipped. Compatibility, formats and any printing requirements are stated in the relevant listing or included instructions. Use the files according to the licence supplied with that product. A purchase does not by itself grant a right to resell, redistribute or claim authorship of the files. Where a product expressly grants commercial rights, those stated rights apply.
Delivery, problems and cancellation
See Downloads & refunds for access, delivery problems and consumer rights. Normal product support remains available. We do not advertise bespoke commissions or require a sales call to use the current collection.
Website content
Our names, original images, product previews and website text are protected by applicable intellectual-property rules. You may view these websites and share links. Do not copy or redistribute protected product content beyond the permission or licence that applies.
We aim to keep information accurate and correct material errors. Websites and external platforms may occasionally be unavailable. Nothing here excludes liability or remedies that cannot lawfully be excluded.
External links
Linked marketplaces and social platforms have their own terms, privacy notices and availability. A link is not a promise about all content or services on that external website.
Questions or disputes
For an Etsy order, use Etsy Messages with your order reference. You can also email our business contact. Applicable mandatory consumer protections remain in force; these terms do not require a consumer to give up protections or jurisdiction rights available under applicable law.